Privacy Policy

Who We Are

iGsuite is a SaaS analytics and insights affiliate marketing platform, tailored for the iGaming industry. We deliver performance dashboards, automation tools, reporting features, and integrations that help users make informed decisions, automate operations, and optimize growth.

Information We Collect

iGsuite collects and processes both personal and non-personal data depending on how you interact with us (e.g., website visitor, subscriber, demo request, customer, support inquiry).

1. Personal Data

Information that identifies you as an individual, such as:

• First and last name
• Title
• Email address
• Telegram
• Cookies and tracking identifiers

2. Technical & Usage Data

Collected automatically during your interaction with the Services, such as:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Clickstream and navigation patterns
• Performance and diagnostic logs

3. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

• Improve user experience
• Maintain session functionality
• Analyse traffic and performance
• Personalize content and marketing

You may disable cookies via your browser settings, but some functionality may become limited. For full details, please see our Cookie Policy.

How We Use Your Data

iGsuite processes personal data to operate, improve, and secure our Services. This includes:

• Providing, maintaining, and improving the Services
• Monitoring platform performance and usage
• Detecting, preventing, and responding to fraud or technical issues
• Personalizing user experience
• Analysing trends and user behaviour
• Administering and optimizing our website
• Providing customer support
• Sending updates, product information, newsletters, and relevant marketing materials
• Notifying you of service changes or new features

When you submit a “Contact Us” or “Request a Demo” form, the information you submit is sent to our team and accessed only by authorized team members.

Legal Basis for Processing

In accordance with the GDPR, iGsuite processes data based on the following legal grounds:

• Contract performance: When processing is required to deliver the Services.
• Consent: When you voluntarily provide data for optional features or marketing.
• Legitimate interests: When processing is necessary for business operations and does not override your rights.
• Legal obligations: When required to comply with law or regulatory frameworks.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Restrict processing
• Erase your personal data (subject to certain exceptions)
• Object to processing
• Withdraw consent at any time
• Request data portability
• Know the categories, sources, and purposes of data collected
• Opt-out of data sharing for marketing purposes

To exercise your rights, please contact us at our contact form. We will respond within 30 days unless legally permitted to extend the timeframe.

Data Retention

iGsuite retains your personal data only as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Usage Data may be retained longer when required for security, platform improvement, or legal compliance.

Data Storage & International Transfers

Your personal data may be stored on iGsuite servers or those of cloud providers we engage. Some processing may occur outside the European Economic Area (EEA).

Where data is transferred internationally, we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Secure encrypted environments

Disclosure of Data

iGsuite may disclose information:

• To comply with applicable laws or legal requests
• To enforce policies or investigate potential violations
• To detect or prevent fraud or security threats
• To protect the rights, property, or safety of iGsuite, users, or the public
• In connection with mergers, acquisitions, investment due diligence, or asset transfers

Security of Data

We use industry-standard administrative, technical, and physical safeguards to protect your data, including encryption, access controls, and regular security testing. However, no system can guarantee absolute security.

Do Not Track (CalOPPA)

Our Services do not respond to “Do Not Track” signals from browsers.

Service Providers

We may work with third-party providers to deliver or enhance parts of the Services, including:

• Email infrastructure
• Cloud hosting
• Data storage and security
• Customer support
• Marketing tools
• Usage analytics

All third-party processors are bound by confidentiality and data protection agreements.

Analytics, Monitoring & Marketing Tools

Google Analytics

Used to understand traffic patterns and improve user experience. Data is anonymized for analytics.

MailerLite

Used for CRM, form tracking, and marketing automation. Cookies may be used to track visits and identify returning users.

LinkedIn Insights

Used for B2B marketing analytics and engagement tracking. Users may opt out of tracking via browser settings or platform-specific opt-out tools.

Third-Party Links

Our Services may link to third-party websites. iGsuite is not responsible for the privacy practices or content of those websites.

Children's Privacy

The Services are not intended for individuals under 18. If we discover that data from a minor has been collected, we will delete it promptly.

Governing Law

This Privacy Policy is governed by the laws of Malta. Any dispute shall be resolved exclusively by the Malta Arbitration Centre under the Arbitration Act (Cap. 387).

Contact Us

For questions or concerns about this Privacy Policy, reach out at our contact form.